Tag: bookkeeping

  • How to Do Your Monthly Financial Review: A Step by Step Guide for RV Park Owners

    How to Do Your Monthly Financial Review: A Step by Step Guide for RV Park Owners

    Most RV park owners know they should be reviewing their financials every month. Very few of them know exactly how to do it in a way that is actually useful rather than just stressful.

    This post is the step by step guide. Not a list of things to look at, but a walkthrough of how to actually do each piece of the review, what you are looking for, and what to do with what you find. Keep it open the first few times you sit down with your numbers. Eventually it becomes second nature.

    Before you start, make sure your books are closed and reconciled for the month. Every bank account should match your bookkeeping software. Every transaction should be categorized. If your books are not reconciled, do that first. Reviewing unreconciled financials is like reading a map with missing roads. You will get somewhere but it will not be where you intended.

    Set a recurring appointment on the same day every month. The 10th works well for most operators because it gives enough time after month end for everything to settle. Treat it as a fixed commitment, not something you get to when you have time.

    Step 1: Revenue Review

    Open your profit and loss statement for the month. Start at the top with total gross revenue.

    Write down three numbers side by side: what you brought in this month, what you brought in during the same month last year, and what your pro forma projected for this month. You are looking for the story those three numbers tell together.

    If you are ahead of last year and ahead of pro forma, something is working. Your job is to understand what specifically drove the improvement so you can replicate it. Was it a rate increase? Better occupancy? A new revenue stream? Dig one level deeper before you move on.

    If you are behind last year or behind pro forma, your job is to understand why before you explain it away. Slow months happen. Weather happens. Local events cancel. But a gap between projected and actual revenue that does not have a clear explanation is a signal worth investigating, not dismissing.

    Now break revenue down by stream. This is where the real information lives. Total revenue tells you what happened. Revenue by stream tells you where it came from and where it did not.

    Look at each stream individually. Transient nightly revenue, long-term tenant revenue, cabin and glamping income, utility recovery, store and ancillary sales, laundry, events. For each one ask: is this performing the way I expected it to? Is it growing, flat, or declining relative to last year? If you do not have this level of detail in your books, that is a setup problem to fix before next month, not something to work around indefinitely.

    Step 2: Expense Review

    Move down the P&L to the expense section. Go through every line item and compare it to two things: your budget for that line and the same line from the same month last year.

    You are looking for two types of variance and both matter.

    The first is expenses running above budget. Pull out any line that is more than 10 to 15 percent above what you budgeted and write it down. For each one, ask why. Was it a planned expense that hit in a different month than expected? A price increase from a vendor? A repair that came up unexpectedly? Every above-budget line has a story and knowing the story tells you whether it is a one-time event or a trend that needs to be addressed.

    The second type of variance is expenses running below budget, and this one catches people off guard because it looks like good news. Sometimes it is. But a maintenance line running 40 percent below budget during peak season is almost never good news. It usually means maintenance is being deferred. That deferred cost does not disappear. It is money you will eventually spend, just later and usually at a worse time. Watch the low variances just as carefully as the high ones.

    Pay particular attention to your utilities line. Pull your actual utility bills and compare them to what your books show for the month. Make sure every utility cost is accounted for, including any electrical costs for long-term tenant sites that might be getting absorbed rather than passed through.

    Step 3: NOI Calculation and Variance

    Once you have reviewed revenue and expenses, calculate your actual NOI for the month. Gross revenue minus total operating expenses. Write that number down.

    Now pull your pro forma and find the projected NOI for that same month. Compare the two.

    The variance between actual and projected NOI is the most important number in your monthly review. It tells you whether the park is performing to the investment thesis you underwrote when you bought it.

    If actual NOI is consistently running below projected NOI, you have a performance gap that needs to be understood and addressed. Is it coming from the revenue side, the expense side, or both? The answer to that question determines what you do about it.

    If actual NOI is running above projected, understand why before you assume you are just doing well. Sometimes above-projection NOI is genuinely driven by better performance. Sometimes it is driven by deferred maintenance or costs that have not hit yet. Know which one it is.

    Track your year-to-date NOI alongside the monthly number. A single month can be misleading. A cumulative picture is more reliable.

    Step 4: Cash Position Review

    Set aside the P&L and look at your bank accounts directly.

    Check your operating account balance. Does it reflect what you expected based on the month’s revenue and expenses? If there is a meaningful gap between what the P&L shows and what is actually in the account, find out why before you move on. Timing differences happen but unexplained gaps need investigation.

    Check your capital reserve account. Confirm that this month’s transfer went in. Your capital reserve should receive a minimum of 5 percent of gross revenue every single month without exception. If you skipped it because it was a slow month, transfer it now. The capital needs that reserve is protecting do not take slow months off.

    Check your tax reserve account. Confirm the monthly contribution went in. If you are uncertain what percentage of net income to set aside for taxes, that is a conversation to have with your CPA, but whatever the number is, it needs to be funded monthly not scrambled for at tax time.

    Step 5: Operating Metrics

    The last piece of the review is your operating metrics. These three numbers together tell you more about the health of the business than any single line on the income statement.

    Occupancy rate is the percentage of available site nights that were actually occupied during the month. Calculate it by dividing occupied site nights by total available site nights. Compare it to the same month last year and to your pro forma projection.

    Average daily rate, or ADR, is your average revenue per occupied site per night. Here is a simple example so you can picture it clearly. Say your park has 40 sites and last month 30 of those sites were occupied for the full 30 days of the month. That gives you 900 occupied site nights. If your total site rental revenue for the month was $36,000, your ADR is $36,000 divided by 900, which equals $40 per night. Some sites may have rented for $55, some for $30, some had weekly discounts. The ADR averages all of that into one number that tells you what you earned on average per occupied site per night. Compare your ADR to the same month last year and to your pro forma.

    Revenue per available site night combines both metrics into one number that accounts for both rate and occupancy simultaneously. Calculate it by dividing total site rental revenue by total available site nights, not just occupied ones. Using the same example, if your park has 40 sites and 30 days in the month, you have 1,200 available site nights. Divide your $36,000 revenue by 1,200 and you get $30 revenue per available site night. This number is particularly useful because it captures both how full you were and how much you charged, all in one figure.

    When you look at these three metrics together you can diagnose what is driving your revenue performance quickly. Occupancy up and ADR up means strong performance on both fronts. Occupancy up but ADR down means you are filling sites but leaving rate on the table, which is a pricing opportunity. ADR up but occupancy down means your pricing may be working against your volume, which is a marketing or demand issue. Both flat or both down means something more fundamental needs attention.

    Step 6: Document Your Findings and Decide What to Do

    The review is not finished when you have looked at all the numbers. It is finished when you have documented what you found and made a decision about what if anything you are doing about it.

    For every material variance, write down three things: what the variance was, what caused it, and what action if any you are taking. Keep this in a running monthly log that you add to every month. Over time this log becomes one of your most valuable operational documents. It shows you patterns, informs your planning, and if you ever sell the park it demonstrates to buyers that the asset was actively and intelligently managed.

    If a variance has no action because it is explainable and acceptable, write that down too. The act of documenting forces you to actually think through whether you are comfortable with what you found rather than just moving on.

    A Note on Setup

    If you sat down to do this review and realized you do not have the data you need, that is important information. Revenue that is not broken out by stream, expenses that are lumped into generic categories, bank accounts that are not reconciled, these are setup problems that make every future review harder and less useful than it should be.

    The time to fix the setup is now, not after another month of incomplete information. A chart of accounts built specifically for an RV park, connected bank feeds, and a clean monthly close process are the foundation everything else sits on.

    If you want help setting up that foundation or want someone to run this review for you every month so you always have a clear picture of where you stand, reach out at pvifinancial.com.

    And if you have not grabbed a copy of my book yet, 𝗙𝗿𝗼𝗺 𝗢𝗳𝗳𝗲𝗿 𝘁𝗼 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻: 𝗧𝗵𝗲 𝗖𝗼𝗺𝗽𝗹𝗲𝘁𝗲 𝗥𝗩 𝗣𝗮𝗿𝗸 𝗜𝗻𝘃𝗲𝘀𝘁𝗼𝗿’𝘀 𝗚𝘂𝗶𝗱𝗲 ($49), it covers the full financial management framework for running your park with the discipline it deserves.

    You can get it direct here: https://wendipvifinancial.gumroad.com/l/kqmyb, or Amazon has it too, just search author Wendi Rook.

    Download the free Monthly Financial Review Checklist here to use alongside this guide every month.

  • The 5 Things Your Bookkeeper Should Be Telling You But Isn’t

    The 5 Things Your Bookkeeper Should Be Telling You But Isn’t

    Most small business owners assume that if they have a bookkeeper, their finances are under control. The bills are getting paid, the receipts are getting entered, and somebody is reconciling the bank account every month. That’s enough, right?

    Not even close.

    You can read “What Good Bookkeeping Actually Looks Like” here.

    A bookkeeper records what happened. That’s their job and a good one does it accurately and consistently. But recording history is not the same as helping you understand it, act on it, or use it to grow. And if your bookkeeper is only doing the first part, you’re leaving the most valuable piece on the table.

    Here are five things your bookkeeper should be telling you but probably isn’t.

    Your Cash Flow is About to Get Tight

    A good bookkeeper doesn’t just reconcile last month, they’re looking ahead. If your receivables are slow, your payables are stacking up, and your bank balance is about to feel it, you should know that before it happens, not after. If nobody is flagging upcoming cash crunches for you, you’re flying blind every single month.

    Your Margins Are Shrinking and Here’s Why

    Revenue going up but profit not keeping pace? That’s a margin problem and it shows up in the numbers before you feel it in your gut. Your bookkeeper should be comparing your gross margin month over month and flagging when expenses in a specific category are creeping up. If they’re just entering transactions without analyzing trends, you’re missing the early warning system your business needs.

    You Have a Revenue Concentration Problem

    If the majority of your revenue is coming from one client, one location, one revenue stream, or one season, that’s a risk. A bookkeeper who understands your business should be able to see that in your P&L and bring it to your attention. Diversification isn’t just a strategy conversation, it starts with knowing what your numbers actually show.

    Your Books Aren’t Audit Ready

    Most business owners don’t think about this until they need financing, attract a buyer, or get a letter from the IRS. By then it’s too late to fix things cleanly. Your bookkeeper should be maintaining your file as if someone could walk in tomorrow and ask to see everything. Reconciled accounts, documented transactions, clean categorization, no mystery balances sitting unresolved for months.

    You’re Leaving Tax Deductions on the Table

    A bookkeeper who is paying attention to your business will notice things. Equipment that should be depreciated. Home office expenses that aren’t being tracked. Mileage that’s never recorded. Vehicle use that’s partially business. These aren’t aggressive tax strategies, they’re legitimate deductions that disappear if nobody is watching for them. Your bookkeeper should be flagging these throughout the year, not leaving it all for your CPA to sort out in April.

    So What’s the Difference?

    The difference between a bookkeeper and a fractional CFO is exactly this. A bookkeeper maintains the record. A fractional CFO uses the record to help you run a better business. They bring you the insights, flag the risks, and help you make decisions based on real data instead of gut feel.

    If you’ve never had someone in your corner doing that, you don’t know what you’re missing. And your bottom line is probably feeling it.

    Want to know what that level of financial support actually looks like for your business? I offer a free initial review. Let’s talk.

    ~Wendi | Fractional CFO | PVIFinancial.com

    Click here to read “What is a Fractional CFO and Does Your Small Business Need One?”

    Click here to Download my free guide, The 5 Numbers Every RV Park Buyer Must Know Before Making an Offer

  • Why Your Books and Your Guest Experience Are Actually the Same Thing

    Why Your Books and Your Guest Experience Are Actually the Same Thing

    Want to understand what good books actually look like first? Start here, “What Good Bookkeeping Looks Like”

    This one might surprise you.

    When most people think about bookkeeping they think about compliance. Taxes. Staying out of trouble. Necessary but boring back office stuff that has nothing to do with the actual guest experience.

    But here’s what I’ve seen over and over working with hospitality and outdoor property owners. The owners who have clean financial visibility make better decisions. And better decisions, almost without exception, lead to a better guest experience. Let me explain what I mean.

    When your books are a mess you make reactive decisions.

    You raise rates because you feel like you need more revenue, not because the data supports it. You cut maintenance because the bank balance looks low, not because it’s actually the right call. You delay an amenity upgrade because you’re not sure if you can afford it, even though the numbers might actually support it if you could see them clearly.

    Reactive decisions frustrate guests. They notice when maintenance slips. They notice when the pool equipment hasn’t been updated. They notice when your pricing feels random compared to the experience you’re delivering.

    Now flip it.

    When your numbers are clean and current you can see exactly what each revenue stream is generating. You know your cost per occupied site. You know which amenities are pulling their weight and which ones aren’t.

    Think about it this way. A $5 per night rate increase on a 100 pad park running at 75% occupancy is 75 occupied sites per night. That’s $375 per night, $11,250 per month, $135,000 per year in additional gross revenue straight to your bottom line. Small moves on rate add up fast when you have the volume to back them up. But if you don’t know your data, you can’t even consider this logically, and if you price by gut feel instead of numbers you may find your guests heading down the street to someone who figured it out.

    That clarity lets you make intentional decisions instead of reactive ones. And intentional decisions protect and improve the guest experience because you’re investing where it actually matters instead of cutting blindly or spending without a plan.

    There’s another side to this too.

    Industry leaders in the outdoor hospitality space talk about the danger of mixing investor language with guest language. When owners are so focused on squeezing NOI and talking about yield optimization, guests start to feel like a transaction instead of a vacationer. The best operators are the ones who use the financial data internally to run a smarter business while still showing up for guests as a place that genuinely cares about the experience.

    Clean books make that possible. They give you the confidence to invest in the right places because you actually know what you can afford and what will move the needle.

    Your guest experience is a reflection of how well you run your business financially.

    The two are not separate.

    If your books can’t tell you where to invest, how to price, or which parts of your operation are profitable, you’re making those decisions blind. And your guests will eventually feel it.

    Want to know what financial clarity actually looks like for a hospitality property? I offer a free initial review. Let’s talk.

    Ready to look at the numbers behind your property? Read this next, “What Squeezed NOI Actually Looks Like”

  • What Squeezed NOI Actually Looks Like (And How to Fix It)

    What Squeezed NOI Actually Looks Like (And How to Fix It)

    New to NOI? Read this first, What is NOI, then come back here.

    You’ve probably heard the term NOI thrown around constantly in the investment space. Net Operating Income. The number everyone uses to value a property, qualify for financing, and measure performance.

    But what happens when NOI stops growing and starts shrinking?

    That’s called squeezed NOI and it’s happening across the outdoor hospitality space right now. Revenue softening while expenses keep climbing. The gap between what comes in and what goes out getting tighter every month. And a lot of new owners who bought at peak valuations in 2020 to 2022 are now staring at a financial picture that looks nothing like what the pro forma said.

    So what does squeezed NOI actually look like in real life?

    It looks like this:

    Your occupancy is solid but your net is shrinking. You raised rates a little but utilities, insurance, payroll and maintenance ate the increase before it hit the bottom line. You’re busy but you don’t feel profitable. Your bank balance looks ok but you can’t figure out where the money went.

    Sound familiar?

    Here’s what’s usually driving it:

    Expenses that were never properly tracked or categorized so you don’t even know where the leaks are. Rate structures that haven’t been pressure tested against actual cost increases. Revenue streams that are underleveraged, amenities, add-ons, extended stays, that are generating activity but not optimized for profitability. And books that can’t tell you which part of the business is making money and which part is dragging everything down.

    Here’s how you fix it:

    First you have to be able to see it clearly. That means clean books, real numbers, and a P&L that breaks down revenue and expenses by category, not just one big blended picture. You cannot fix what you cannot measure.

    Second you look at every expense line and ask whether it’s fixed, variable, or discretionary. Fixed costs are what they are. Variable and discretionary costs are where you find the margin.

    Third you look at revenue per site, per night, per guest, and ask honestly whether you’re leaving money on the table. Most properties are. Not because owners are lazy but because they’re too busy operating to step back and analyze.

    Fourth you build a simple 12 month forward projection so you’re not reacting to the numbers every month, you’re anticipating them.

    This is exactly the kind of work a fractional CFO does. Not just recording what happened but helping you understand why it happened and what to do about it.

    Squeezed NOI is a warning, not a death sentence. But you have to catch it early and you have to have the right financial visibility to act on it.

    If your books can’t tell you where your margin is going, that’s the first thing to fix.

    Questions about your NOI picture? I offer a free initial financial review. Let’s talk.

    ~Wendi | Fractional CFO | PVIFinancial.com

    If your NOI is getting squeezed there’s a good chance cash flow is feeling it too. Read this next: “Why Profitable Businesses Run Out of Cash and How To Make Sure Your’s Doesn’t”

    Click here to Download my free guide, The 5 Numbers Every RV Park Buyer Must Know Before Making an Offer

  • The Hidden Financial Risks of Buying a Mom-and-Pop Operation

    The Hidden Financial Risks of Buying a Mom-and-Pop Operation

    You found the deal. You closed it. You’re fired up and ready to go.

    And then you open the books.

    If you’ve recently acquired a small business or hospitality property, an RV park, a resort, a retail operation, there’s a good chance you inherited more than you bargained for financially. Not because the seller was necessarily dishonest. But because most mom-and-pop operations were never run with clean books to begin with.

    Here are some of the most common things I find hiding in inherited QuickBooks files:

    🔴 Bank accounts that aren’t connected to the books. Multiple checking accounts, a savings account, credit cards, and only one of them actually flows through the accounting software. That means a significant portion of real business activity is either missing entirely or manually entered with no reconciliation. The P&L looks like it has expenses. But none of it can be verified. You can’t make good decisions on numbers you can’t trust.

    🔴 Payroll liabilities recorded incorrectly. Negative payroll liability balances are a red flag. It usually means someone was recording tax payments by going directly into the bank register instead of using the proper payroll workflow. The taxes may have actually been paid, but the books can’t prove it without a CPA reconciling IRS transcripts against what the software shows.

    🔴 Employee loans buried as business expenses. This one comes up more than you’d think. A loan to an employee gets quietly written off as an operating expense instead of being run through payroll as taxable compensation. The prior owner may have filed a tax return with that entry in it. Now it’s sitting in your inherited file. Know what’s in there before anyone touches it.

    🔴 Depreciation recapture exposure. When you buy an LLC outright you may be stepping into the prior owner’s accumulated depreciation, which means when those assets are eventually sold the IRS will recapture that depreciation as ordinary income regardless of who took the original deductions. This is a conversation to have with your CPA before you close, not after. Understanding what you’re buying and how it’s structured can significantly impact your long term tax picture.

    🔴 Balance sheet accounts that are pure fiction. Inventory balances from years ago never updated. Loans that were paid off at closing still showing as liabilities. Assets with no supporting documentation. A balance sheet that looks complete but reflects nothing about the real state of the business you just bought.

    So What Do You Do About It?

    Don’t panic and don’t start fixing things randomly. A wrong entry in the wrong place makes a mess worse.

    Get your closing statement and purchase agreement in hand before anyone touches anything. That document establishes what you actually bought, what liabilities you assumed, and what your opening balances should look like.

    Draw a clean line at your acquisition date. Archive the prior owner’s history. Build your books forward from day one of YOUR ownership with correct opening balances established by a CPA.

    And understand that this isn’t just a cleanup, it’s a new owner setup. One of the most important investments you’ll make in your first 90 days.

    The money you spent to acquire that business deserves a financial foundation that actually reflects reality. You can’t make smart decisions on rates, staffing, capital improvements, or exit strategy if your books are built on someone else’s mess.

    Get the foundation right first. Everything else flows from there.

    Questions about what you inherited? I offer a free initial file review. Let’s talk.

    ~Wendi | Fractional CFO | PVIFinancial.com

    Click here to read “What Good Bookkeeping Looks Like and Why Most Small Businesses Don’t Have It”

    Click here to read “How To Structure Your First 90 Days as a New RV Park Owner”

  • What Is a Fractional CFO and Does Your Small Business Need One?

    What Is a Fractional CFO and Does Your Small Business Need One?

    If you have heard the term fractional CFO floating around lately and wondered what it actually means, you are not alone. It is one of those phrases that sounds more complicated than it is. Let me break it down in plain language and help you figure out whether it is something your business actually needs right now.

    First, what is a CFO?

    A Chief Financial Officer is the senior financial leader of a company. In a large corporation the CFO oversees everything from financial reporting and cash flow management to strategic planning, capital raises, and investor relations. They are the person in the room who understands not just what the numbers say but what they mean and what to do about them.

    A full time CFO at a large company can earn $200,000 to $500,000 per year or more. For most small businesses that is simply not a realistic option.

    So what is a Fractional CFO?

    A fractional CFO gives you access to that same level of financial expertise without the full time salary, benefits, and overhead. You get a seasoned financial professional working with your business on a part time or project basis, for a fraction of the cost.

    The word fractional simply means you are getting a portion of their time rather than all of it. You pay for what you need, when you need it.

    What does a fractional CFO actually do?

    This is where it gets interesting because the answer is different for every business. A fractional CFO is not your bookkeeper. They are not your tax preparer. They are the person who takes all of that financial data and turns it into something you can actually use to run your business better.

    In practical terms that might look like:

    A monthly CFO report that tells you exactly where your money went, where it is going, and what you should do about it. A 30/60/90 day cash flow forecast so you are never surprised by what is coming. A KPI dashboard that tracks the metrics that actually matter for your specific business. Strategic guidance on pricing, expenses, debt, hiring, and growth decisions. Deal analysis and acquisition underwriting if you are a real estate investor or looking to buy a business. A cash flow rescue plan if things have gotten off track and you need to stabilize fast.

    Think of it this way. Your bookkeeper tells you what happened. Your CPA helps you file your taxes. Your fractional CFO helps you figure out what to do next.

    How is a fractional CFO different from a bookkeeper?

    I get this question a lot, especially from clients who have had a bookkeeper for years and are happy with their books. Clean books are essential. But clean books alone do not tell you whether your business is healthy, whether you are pricing your services correctly, whether you have enough cash to make it through a slow season, or whether you are leaving money on the table every single month.

    A bookkeeper looks backward. A fractional CFO looks forward.

    I started as a bookkeeper. I am good at it and I still offer it. But I made the shift to fractional CFO work because I kept seeing the same thing over and over. Business owners with clean books who had absolutely no idea what their numbers were telling them. No cash flow visibility. No KPI tracking. No strategic thinking about where the money was going or where it needed to go. Just a P&L that showed up once a month that nobody really knew how to use.

    That gap is exactly what a fractional CFO fills.

    Does your small business need one?

    Here are some honest signals that the answer might be yes:

    Your business is generating revenue but you still feel like you never have enough cash. You make financial decisions based on your bank balance rather than a forward looking picture. You have no idea what your profit margins actually are by product or service. You are growing but the growth feels chaotic and financially stressful rather than exciting. You are thinking about acquiring a property or business and want someone in your corner who can analyze the deal. You are heading into a busy season and have no plan for managing the cash that comes in. You have never had anyone really dig into your expenses to find what is being wasted.

    If any of those sound familiar, a fractional CFO is probably worth a conversation.

    What does it cost?

    Fractional CFO engagements vary widely depending on the scope of work and the complexity of your business. Monthly retainers typically range from $1,500 to $15,000 per month. Newer or simpler businesses will be on the lower end of that range. Project based work is also available for one time needs like deal analysis, financial model builds, or cash flow rescue plans.

    The better question is not what does it cost but what is it worth. If a fractional CFO identifies $50,000 in recoverable expenses, helps you avoid a bad acquisition, or gives you the financial clarity to make one better decision per month, the fee pays for itself many times over.

    How do you get started?

    At PVI Financial I work with small business owners and real estate investors who are ready to stop guessing and start making decisions from a place of clarity. I offer a free financial health check to start, so you can see exactly where your business stands before committing to anything.

    If you are curious whether a fractional CFO makes sense for your business, reach out at pvifinancial.com. The conversation is free and you will walk away with more clarity than you had before regardless of whether we work together.

    That is a promise.

    Wendi Rook is the founder of PVI Financial, a fractional CFO and bookkeeping practice serving small business owners and outdoor hospitality operators. She is a private money lender, real estate investor, and former long time business owner with a multi-seven figure exit. She helps business owners find clarity in their numbers and confidence in their decisions.

    Enjoyed this post? Click here to read “Why Profitable Businesses Run Out of Cash and How To Make Sure Yours Doesn’t”